Purchasing Guidelines of M&V, spol. s r.o. (Ltd.)Welcome to the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. Please read the following information carefully. It will not only make you acquainted with the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. but you will also learn everything about the purchase, payments, and guarantee claims, and You will get all the information necessary for Your successful purchase and for Your satisfaction.
DON´T FORGET THAT:
Every order made by a customer registered with the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. is regarded as binding. Ignorance of the Purchasing Guidelines of the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. is no excuse. That´s why we ask you to study it carefully. Thus we will avoid potential misunderstandings. M&V, spol. s r.o. reserves the right to countermand orders! In the case of countermand, the customer will be informed of such a step. You can make the registration through our special form which You can open HERE.
Protection of personal data:
The operator of the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. alleges and binds himself not to disclose any data of personal character obtained from his customers to the third parties, and to use the data exclusively for his own need.
We also guarantee that all the goods offered on our web site are of first-rate quality, and they originate from the stocks of both inland and foreign manufacturers.
The access of the registered customers to the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. and the possibility to order the goods are protected by the access password only known by the registered customer. That´s why we ask you not to leave Your password at the disposal of other people so that its unauthorized use and the unauthorized use of Your registration and data would not be possible. The operator of the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. is not liable for the unauthorized use of the access password.
Cancellation of Your registration:
It is possible to cancel Your registration by telephone or by sending an email to the address of firstname.lastname@example.org where You shall state Your login name. After cancellation of Your registration data, all Your both processed orders and orders in process will be deleted, too.
How to purchase:
01. Prices in the whole catalogue are presented without VAT!
02. Minimal value of Your order (not at personal purchase) must be CZK 250,- without VAT!
Selection of goods – there is nothing easier than that – everything works the same way as in any ordinary department store!
On the home page of the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. click on that category which offers You the desired assortment. The main page of the chosen category appears together with the well-arranged offer leading up to the single items. After clicking on the chosen item, its brief characteristics completed with its „Basic price“ (without VAT), and for the registered customers who have an adjusted discount on the given assortment, „Your price“ (without VAT) and a picture will appear. By clicking on ADD TO THE ORDER next to the chosen item, it will be added to the content of Your „shopping basket“. One piece of the item will be added automatically, however, if You want to buy two or more pieces, just change the figure next to the chosen item. You can continue in Your purchase by clicking on CONTINUE IN SELECTION on the left. You can display Your shopping basket again any time you like by using the reference ARCHIVE in the middle of the screen. By clicking on „ORDER“ in Your shopping basket You will dispatch Your order and You will receive information confirming the acception and process of Your order by email. You can also save Your order for later process by clicking on „SAVE“. After registration You can go to the reference „ARCHIVE“ and from there You can open the saved order and work on it again.
Postage & Packaging:
Postage and packaging charge in the amount of CZK 100,- inclusive of VAT for cash on delivery (PROFI parcel, DPD) will be add to the total price of Your purchase. Delivery and payment terms and conditions arranged between our regular customers and our firm remain in effect!
It can happen that You will want to claim the goods purchased in the E-SHOP/E-CATALOGUE of M&V, spol. s r.o. Although we are doing our best to offer only goods of first-rate quality, we are ready to settle Your claims to Your satisfaction:
If it is necessary to claim the goods, please contact us. You will fing the contact in the paragraph below.
Guarantee does not cover the defects incurred by unauthorized use or rough handling.
The claimed goods should be returned in the original packaging, including the purchase invoice and the guarantee certificate provided it is a part of the goods.
If the damage incurs during transportation of the goods, the freight forwarder is liable for the incurred damage.
To make a claim, use the following contact:
Mrs Válková - email@example.com
Tel: 00420 571 484 814 | Fax: 00420 571 411 136
M&V e-shop contact – Export department:
Tel: 00420 571 484 813 | Fax: 00420 571 484 873
M&V, spol. s r.o.
4. května 288
755 01 Vsetín
Company ID: 43964095, Tax ID: CZ43964095
So now You have all the necessary information which enables You to become one of our satisfied customers. Thank You for Your visit to our website and for the executed purchase. Have a nice and successful day!
Yours, M&V, spol. s r.o.